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How can I contact ShopHQ?
Question
How can I contact ShopHQ?
Answer
To Place an Order:
Order line: 1-800-474-6762 Automated phone system: 1-800-788-2452
Contact Customer Service
Email us: customerservice@shophq.com Telephone a CS agent: 1-800-676-5523 Sunday-Saturday 8 AM - 8 PM Central
Mail us: ShopHQ Attn: Customer Relations 6740 Shady Oak Rd Eden Prairie, MN 55344
Online Self-Help Resources
"My Account" with order, shipping, cancellation, and return status: https://www.shophq.com/MyAccount ShopNBC Credit Card website: http://www.ShopHQCreditCard.com ShopHQ Protection Plan website: https://www.productassist.com/shophq/en.html
Other ShopHQ Phone Numbers
ShopHQ Credit Card/ Mastercard: 1-866-597-1513 Claims Department: 1-888-284-8718 ShopHQ Protection: Plan Assistance 1-866-593-2592
Common Questions About This Topic
I don't see the topic I need in this list. These are only some of the more commonly-requested numbers; for other concerns, please refer to Customer Service.
I want to contact a department or person that's not on this list. Please understand that we are not always able to supply privileged contact information on request. If you'll contact Customer Service at the number above, we will try to assist you.